Our minimum order quantity depends on the package:
For smaller quantities or one-off orders, please contact us at info@cayascorner.com and we’ll do our best to accommodate your needs.
Standard turnaround times are:
Please note: These timelines begin after you approve your digital proof. The design consultation and proof approval process typically takes 2–3 business days.
Need it faster? We offer rush production for an additional fee. Contact us to discuss expedited options.
Your production timeline begins once you:
We never begin production without your explicit approval of the design.
Absolutely! This is what we specialize in. We can:
Just provide your logo files and brand guidelines, and we’ll make sure everything is on-brand.
We prefer:
Don’t have these? No problem. Send us what you have (even a JPG or PDF), and our design team can often work with it or help you create a production-ready version.
Here’s our step-by-step process:
Step 1: Consultation
We discuss your vision, needs, timeline, and budget. This can happen via email, phone, or video call.
Step 2: Design & Proof Creation
Our team creates a digital mockup/proof showing exactly what your final product will look like. This typically takes 2–3 business days.
Step 3: Your Approval
We send you the proof for review. You can request changes, tweaks, or adjustments at this stage — no limit on revisions until you’re 100% happy.
Step 4: Production Begins
Once you approve the proof, we begin production. Your order ships according to your package timeline (5–10 business days depending on package level).
Step 5: Delivery
Your custom branded merchandise arrives ready to wow your clients!
For Enterprise and Community Partner packages (100+ units), we can provide a physical sample for an additional fee. The sample cost will be credited toward your final order if you proceed.
For smaller orders, we provide highly detailed digital proofs that show exactly what your product will look like.
Yes! Pricing becomes more favorable as order quantities increase:
Contact us at info@cayascorner.com with your desired quantity and product type for a custom quote.
We accept:
For Enterprise packages, we can discuss payment terms and invoicing options.
Yes. We require a 50% deposit to begin production, with the balance due before shipping. For established clients with recurring orders, we can discuss alternative payment arrangements.
No hidden fees, ever. Your quote will include:
What you see in the quote is what you pay. If any changes arise during the process that would affect pricing, we’ll notify you immediately for approval before proceeding.
Because all our products are made to order and customized specifically for you, custom orders are final sale and cannot be returned or exchanged except in the following cases:
✅ Manufacturing defect
✅ Damage during shipping
✅ Error on our part (wrong design, incorrect personalization, etc.)
Why we have an approval process:
To ensure your complete satisfaction, we provide detailed digital proofs before production begins. You can request unlimited revisions during the approval phase. Once you approve the proof and production starts, the order becomes final.
If you receive defective or incorrect items:
Contact us immediately at cornercayas@gmail.com within 7 days of delivery. We will replace the items at no cost or issue a full refund.
Yes. Standard (non-customized) products can be returned within 30 days of delivery if:
See our full Returns & Refunds Policy for details.
If we made a mistake — wrong design, incorrect engraving, quality issue — we will:
Your satisfaction is non-negotiable. If we messed up, we’ll make it right immediately.
We use premium, high-quality materials for all our products:
All items are built to last and withstand daily use. We stand behind the quality of everything we produce.
Our engraving and printing methods are designed for longevity:
With normal use, your branded items should look great for years.
A portion of every order supports underprivileged communities through vetted organizations focused on:
Carissa personally vets every partner organization to ensure contributions reach those who need them most.
Absolutely. We believe in full transparency. If you’d like specific details about which organizations receive support from your order, just ask. Carissa is happy to share information about our community partners, their programs, and the impact being made.
For Enterprise/Community Partner clients, we can also provide impact reporting showing how your partnership has contributed to community programs.
Yes! Enterprise and Community Partner clients can be featured in:
This allows you to show your clients and team that your branded merchandise program also supports meaningful causes.
No, we are a for-profit social enterprise. This means we operate as a business, but giving back is built into our business model — not an afterthought. A portion of every sale goes toward community support, and transparency about our impact is core to who we are.
Yes! We ship to the United States, Philippines, and many international destinations. Shipping costs and delivery times vary by location. Contact us for an international shipping quote.
Absolutely. This is one of our most popular options, especially for:
We can ship individually to multiple addresses with personalized message cards if desired. Just provide us with your recipient list and we’ll handle the rest.
Shipping costs depend on:
We’ll provide exact shipping costs in your quote. For large orders, we often negotiate discounted shipping rates.
We offer free standard shipping on orders over $500 within the continental United States. For orders under $500 or outside the continental U.S., shipping fees apply.
Yes! Once your order ships, you’ll receive:
You can track your package in real-time until it arrives.
Contact us immediately at info@cayascorner.com with photos of the damage. We will:
You won’t pay anything, and we’ll get your replacement order to you as quickly as possible.